Fixed-Term Temporary Caseworker for Neale Hanvey MP 

Fixed-Term Temporary Caseworker for Neale Hanvey MP 

 

Neale Hanvey MP is seeking an experienced individual to join his constituency team to assist with the increased level of casework as a result of the coronavirus pandemic.  This is a temporary position on a fixed term basis only.     

 

Key Responsibilities 

  • Dealing with a high volume of constituency casework.  This will involve handling enquiries from constituents and taking the appropriate action to resolve cases quickly and efficiently. 
  • Managing a varying caseload effectively.   
  • Drafting correspondence as required.   
  • Liaising regularly with the local authority, government agencies and departments, the voluntary sector and others.   
  • Working within the requirements of data protection legislation to ensure confidentiality and security of information is maintained.   
  • Attending surgeries and other meetings (virtually) as appropriate.   
  • Undertaking other administrative duties in support of the Member’s work as required. 

 

Essential Competencies and Experience 

  • Previous experience of handling casework in a Member of Parliament’s office (either MP or MSP).  
  • Existing or recent previous security clearance from the Houses of Parliament.     
  • Excellent communication skills, both written and verbal, with the proven ability to produce a high standard of written work. 
  • A professional and confident telephone manner. 
  • Strong organisational and time management skills.   
  • Excellent interpersonal skills.    
  • The ability to deal compassionately and respectfully with sensitive issues on behalf of constituents.   
  • Good IT skills and a working knowledge of Microsoft Office applications.  
  • Educated to Higher level (or able to demonstrate equivalent ability).   
  • A flexible approach to working with the ability to work as part of a team and on own initiative.   

 

Desirable Competencies and Experience 

  • Experience of using Elected Technologies Caseworker software. 
  • An interest in and general understanding of the political scene in Scotland. 
  • Knowledge of the local area 

 

Salary:  In line with IPSA pay scales pro rata (depending on skills and experience). 

Location:  Remote working from home.   

Contract Type:  Temporary, fixed term for three months (shorter contract will be considered). 

Hours:  Full time or part time will be considered.   

To apply please send a CV and covering letter demonstrating how you meet the requirements of the role to the Office Manager on lynda.holton@parliament.uk   

Closing date for applications is 9am on Monday 6th July.     

 

Interviews are expected to take place virtually on Friday 10th July.