Owen Thomson MP is recruiting a Caseworker, based in his busy constituency office in Midlothian. This is an exciting opportunity for an enthusiastic, hard-working individual who would like to be part of the small dedicated team supporting Owen’s work for the constituents of Midlothian.
Salary: £21,529 – £34,599
Length of Contract: 6 months, may extend
Looking for an experienced caseworker to join Team Midlothian for initial absence cover. Initially 6 months which may be possible to be extended. Part time will be considered.
Assist surgeries and other meetings and follow up as appropriate
Attend constituency meetings as appropriate
Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
Draft responses to constituents
Ensure records are kept and information managed confidentially in line with the data protection legislation
Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
Follow up on social media queries and comments
Gather relevant information to assist with resolving cases
Log all cases; monitor progress and ensure all identified actions are taken
Retain records and information confidentially and in line with the Data Protection Act
There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 17 November 2023
Interview/Start Dates: Interviews to be held from 20th November with start as soon as possible.
Application Details: Please send CV and cover letter to email@example.com
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