Caseworker for Gillian Martin MSP

Gillian Martin MSP is looking to recruit a caseworker, based in her constituency office in Oldmeldrum. 


This is an exciting opportunity for an enthusiastic, hard-working individual, who would like to be part of the small, dedicated team supporting Gillian’s work for the constituents of Aberdeenshire East. 


This is a permanent post for 25 hours per week, Monday-Friday, based in the Oldmeldrum constituency office. We are happy to consider flexible working patterns within these overall hours/days. 


Key duties will include

  • Managing and progressing a portfolio of casework, including logging cases, taking appropriate actions promptly, and monitoring progress.
  • Liaising with government agencies, the voluntary sector and other organisations to help resolve cases.
  • Gathering relevant information to assist with the resolution of cases.
  • Responding to correspondence and enquiries from constituents, including drafting letters, emails and documents.
  • Retaining records and information confidentially and in line with the General Data Protection Regulations.
  • Maintaining, updating and developing knowledge of relevant legislation and guidance.
  • Meeting with constituents when required.
  • Administrative and general support for the work of the office.
  • Any other reasonable tasks as assigned by the MSP

    Essential Requirements:

  • Excellent IT skills including confident use of Microsoft Office Applications.
  • High level of oral and written communication skills, and ability to deal with broad range of people and situations.
  • Ability to produce written correspondence to a high professional standard.
  • Motivated to work independently, as well as the ability to work effectively as part of a small team.
  • Positive, flexible approach to work and good time management.
    Desirable Requirements:
  • Broad range of office or administrative experience.
  • Experience of casework.
  • Previous use of electronic casework systems.
  • Full driving licence

    Salary: Caseworker salary scale as set out by the Scottish Parliament (£21,626 to £26,445 per annum, pro rata), dependent on skills/abilities.

    Apply: By CV and covering letter to Gwyneth.petrie@parliament.scot

    Closing date: Friday 19th April 2019

    Interview Date: Friday 3rd May 2019